Policies & Disclaimers

There is a 3 night minimum stay for all cottages.

SECURITY DEPOSIT: A $500 deposit will be required to book your reservation for the Ohana House, $200 for the other cottages (River, Canal & Garden) & 50% deposit for group bookings. The deposit will be refunded 10 days after departure less damage/replacement costs, if any.

CANCELLATION: Security deposit will become non-refundable in the event of cancellation. If we are able to rebook, we will refund all your money minus a $50 processing fee.

TAX: 11.41% tax added to rental rate (4% excise tax and 7.41% transient accommodation tax)

CLEANING: Ohana house $200; Canal cottage $100; River cottage $75; Garden cottage $50.

PAYMENT: We accept Visa & MasterCard or a check. When we receive your payment we will send you a statement telling you how much you owe and when it is due. Full payment is required 60 days prior to arrival.

THESE ARE NON-SMOKING HOUSES: Please respect this requirement.

CHECK-IN is at 3:00 P.M. and CHECK-OUT is at 11:00 A.M.

Please rinse off sand & help us protect & preserve the wood floors in the cottages.

We also ask everyone to respect the honored Hawaiian tradition of always REMOVING SHOES while indoors.

We make every effort to ensure that all equipment is in working order and that the surrounding environment is as pleasing as possible. In the event of an equipment breakdown, we will strive to repair it as soon as possible after being notified of a problem. We cannot guarantee that televisions, appliances, etc. will not break down during your stay (especially with the unrelenting salt air) and therefore, no refunds or adjustments can be made for mechanical failure. We cannot take responsibility for any other unexpected situations beyond our control such as power outages, insects, roosters, weather, nearby construction and the like.

All rates are subject to change without notice.

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